Managed IT support
Help desk for your team, patching, and monitoring — with someone who already knows your setup before you finish explaining it.
Managed IT for small business
One number.
One person.
No ticket queue.
Compass IT Solutions handles the networks, Microsoft 365, security, and backups for small and mid-sized businesses across southern Minnesota — and it's the same person on the phone every time you call.
Serving southern Minnesota · Remote and on-site
Services
Everything your business runs on, under one contract.
No hand-offs between vendors when something breaks. The network, the laptops, the licenses, and the backups all sit with one person who knows how they fit together.
Networks and Wi-Fi
Firewalls, switching, and wireless designed, installed, and maintained. FortiGate, WatchGuard, UniFi, and Aruba Instant On.
Microsoft 365
Licensing, migrations, and day-to-day administration. Buy your licenses through us and get the support that goes with them.
Security
Endpoint protection, email filtering, multi-factor authentication, and the written answers your cyber insurance renewal asks for.
Backup and recovery
Servers, workstations, and Microsoft 365 data backed up and test-restored, so you find out it works before you need it.
Projects
Office moves, server replacements, cloud migrations, and network rebuilds. Scoped and quoted up front, fixed price.
Plans
Ongoing coverage, or help when you need it.
Managed plans are a flat monthly fee, so a bad month for your equipment isn't a bad month for your budget. If you're not ready for that, hourly support is there.
Level 01
Essentials
- Monitoring and patch management
- Endpoint protection
- Business-hours help desk
- Asset and warranty tracking
Level 02 · Most businesses
Standard
- Everything in Essentials
- Network and firewall management
- Backup and recovery testing
- Email security and filtering
- Quarterly technology planning
No contract · As needed
Hourly support
- Billed by the hour, remote or on-site
- Prepaid blocks of hours at a discounted rate, drawn down as you use them
- One-off projects and second opinions
- Scheduled availability — managed clients are served first
Managed plans bill per user or per device, whichever fits your business better, with a monthly minimum. Hourly support is billed in quarter-hour increments. Ask for a written quote either way.
About
You're hiring a person, not a call center.
I'm Steve Nusbaum. I started Compass IT Solutions because small businesses kept getting one of two options: a national provider where you're a ticket number, or a neighbor's kid who's good with computers.
I've spent my career administering the systems businesses actually run on — Windows environments, business networks, Microsoft 365, and the security layers around them — across small offices, mid-sized companies, and enterprise environments. The discipline enterprise networks demand, like documentation, change control, and redundancy, works just as well at twelve users. It's just rarely offered to them.
When you call, you get the person who built your setup and remembers why it's built that way.
Compass IT Solutions LLC is a registered Minnesota business, owner-operated out of southern Minnesota.
Coverage
On-site across southern Minnesota. Remote support anywhere.
Most issues get solved remotely within minutes. When something needs hands on it — a failed switch, a new office, a server swap — I come to you. If you're outside the on-site area and your team works from laptops and cloud apps, remote-only coverage works fine.
Contact
Tell me what's not working.
No pressure and no scripted sales call. We'll talk for twenty minutes about what you're running now and whether I'm a fit.
Already a client?
Open a ticket, check where an existing one stands, view your assets, and pay invoices in the client portal. Or email support@compassitsolutions.net.
Open client portal